Privacy Policy

1. Introduction

This page sets the rules for using the CloutMedia website and services.
You agree to these rules when you access or use the platform.
Please read them with care.

2. Use of the Website

You may use the website for lawful purposes only.
You may not disrupt the platform or attempt to gain access to restricted areas.
You may not copy, sell, or distribute any content without written consent from CloutMedia.

3. Account Responsibilities

You are responsible for the information you provide when creating an account.
You must keep your login details secure.
You must tell us at once if you believe your account has been used without permission.

4. Services

CloutMedia offers digital and creative services.
Service details appear on the website.
CloutMedia may change or update these services at any time.
You will receive notice if the change affects an active order.

5. Payments

All payments must be made by the methods shown on the website.
Prices appear in the currency displayed at the time of purchase.
A project starts once payment or a signed service agreement is received.
Late or missing payments may stop or delay the service.

6. Intellectual Property

All content on the website belongs to CloutMedia unless stated otherwise.
This includes text, graphics, branding, videos, and layouts.
You may not use our intellectual property without written approval.

7. User Content

If you upload or send content to us, you confirm that you own it or have the right to use it.
You give CloutMedia permission to use that content to deliver the service.
You remain the owner of your content.

8. Project Timelines

Project timelines depend on client response times and project scope.
CloutMedia will inform you if delays occur.
You must provide feedback within the agreed periods to keep the timeline on track.

9. Limitation of Liability

CloutMedia will not be responsible for any indirect or incidental loss that may appear from your use of the website or services.
This includes loss of income or data.
CloutMedia provides services as described but cannot guarantee perfect results in all environments.

10. Third Party Links

The website may include links to third party websites.
CloutMedia does not control or support the content on those websites.
You visit them at your own risk.

11. Termination

CloutMedia may suspend or end your access to the website or services if you break these terms.
You may stop using the website at any time.
No refunds will be given for completed work.

12. Changes to These Terms

CloutMedia may update these terms at any time.
Updates will appear on this page.
Your continued use of the website means you accept the updated terms.

13. Governing Law

These terms follow the laws of the Republic of South Africa.
Any dispute must be resolved in a South African court with proper authority.

14. Contact Details

You may contact CloutMedia for questions or concerns.
Email: info@cloutmedia.co.za
Phone: +27(0)31 201 3044
Address: 261 Clark Road Durban 4001